Website Terms and Conditions

1. About These Terms

These Terms and Conditions (“Terms”) govern your use of the website www.fitsol.co.uk (“Website”).

By accessing or using this Website, you agree to these Terms.

If you do not agree to these Terms, you should not use the Website.

2. About FITSOL

This Website is operated by:

Registered in England and Wales. Company Number: 07644491.

In these Terms, “FITSOL”, “we”, “us” and “our” refer to Future IT Consultancy Limited trading as FITSOL.

3. Purpose of the Website

The Website provides information concerning FITSOL and its technology and professional services, which may include:

• Artificial Intelligence;
• software engineering and development;
• cybersecurity;
• cloud and platform services;
• data and analytics;
• intelligent automation;
• quality engineering and software testing;
• Microsoft solutions;
• managed IT services;
• networking;
• IT consultancy;
• training;
• digital transformation; and
• related technology and professional services.

Information displayed on the Website is provided for general informational and business purposes.

4. No Contract Created by Website Use

Your use of this Website or submission of an enquiry does not automatically create a contract between you and FITSOL.

A binding agreement for services will normally arise only when:

• the parties enter into a written agreement;
• FITSOL accepts a written order;
• a statement of work is executed; or
• another authorised contractual arrangement is agreed.

Any quotation, proposal, estimate or description of services may be subject to separate terms.

Where separate contractual terms are agreed between FITSOL and a customer, those terms will govern the relevant services and will take precedence over these Website Terms to the extent of any inconsistency.

5. Requests for Consultation and Enquiries

You may use the Website to:

• contact FITSOL;
• request further information;
• request a consultation;
• enquire about our services; or
• discuss a potential project.

Submitting an enquiry does not oblige FITSOL to:

• accept a project;
• provide services;
• maintain an advertised price;
• provide a particular resource;
• meet a particular timescale; or
• enter into a contract.

We reserve the right to decline an enquiry or proposed engagement.

6. Accuracy of Website Information

We take reasonable steps to ensure information on our Website is accurate.

However:

• Website content is provided primarily for general information;
• technologies, services, specifications and availability may change;
• information may occasionally be incomplete or outdated; and
• Website content should not be relied upon as professional, legal, regulatory, financial or other specialist advice unless expressly stated otherwise.

We may amend Website content at any time without notice.

7. No Guarantee of Results

Any examples, case studies, performance improvements, benefits, efficiencies, savings, outcomes or projections appearing on the Website are illustrative unless expressly stated otherwise.

Actual results depend on circumstances including:

• customer requirements;
• existing technology;
• infrastructure;
• implementation;
• data quality;
• customer resources;
• third-party systems;
• budgets;
• market conditions; and
• other factors.

FITSOL does not guarantee that every customer will achieve identical results.

Specific commitments will only apply where contained in a written agreement with the relevant customer.

8. Artificial Intelligence Information

The Website may describe AI-based products, services, solutions, agents, automation or capabilities.

Such descriptions do not constitute a guarantee that AI systems will:

• operate without error;
• produce completely accurate outputs;
• replace professional judgement;
• operate autonomously in every situation; or
• be appropriate for every use case.

AI solutions may require appropriate human review, governance, security controls and regulatory assessment depending on their use.

9. Intellectual Property Rights

Unless otherwise stated, all intellectual property rights relating to the Website and its content are owned by or licensed to FITSOL.

This includes, where applicable:

• text;
• branding;
• trademarks;
• trade names;
• logos;
• graphics;
• designs;
• photographs;
• videos;
• software;
• source code;
• page layouts;
• databases;
• reports;
• documentation; and
• other Website materials.

All rights are reserved.

10. Permitted Use

You may:

• access and view the Website for legitimate personal or business purposes;
• print or download reasonable extracts for internal reference; and
• share links to publicly accessible pages.

You must not use Website content in a way that infringes our intellectual property rights or the rights of another party.

11. Prohibited Use

You must not:

• copy, reproduce or commercially exploit substantial Website content without permission;
• misrepresent FITSOL content as your own;
• use FITSOL’s name or branding without authorisation;
• attempt unauthorised access to the Website or associated systems;
• introduce viruses, malware, ransomware or malicious code;
• conduct denial-of-service attacks;
• attempt to bypass Website security;
• scrape or harvest personal information unlawfully;
• use automated systems in a way that adversely affects Website operation;
• impersonate another person or organisation;
• submit fraudulent or deliberately misleading enquiries;
• use the Website for unlawful purposes; or
• interfere with another person’s use of the Website.

Unauthorised access to computer systems may also constitute a criminal offence.

12. Cybersecurity

We take reasonable measures designed to protect the Website and our technology environment.

However, we cannot guarantee that the Website will always:

• be completely secure;
• be free from vulnerabilities;
• be free from malicious software; or
• operate without interruption.

You are responsible for protecting your devices, software and data when accessing the internet.

13. Website Availability

We do not guarantee continuous availability of the Website.

We may:

• suspend the Website;
• withdraw functionality;
• restrict access;
• perform maintenance;
• modify content;
• discontinue sections; or
• change Website functionality

without prior notice where reasonably necessary.

14. Third-Party Websites

The Website may contain links to third-party websites, platforms, applications or resources.

Such links are provided for convenience and do not necessarily constitute endorsement.

We do not control and are not responsible for:

• third-party website content;
• availability;
• security;
• products;
• services; or
• privacy practices.

You access third-party websites at your own discretion.

15. Third-Party Products and Technologies

The Website may refer to technologies, products, platforms or services supplied by third parties, including technology vendors and cloud providers.

All third-party names, logos and trademarks remain the property of their respective owners.

Unless specifically stated, reference to a third-party organisation does not imply that the organisation endorses FITSOL.

16. Customer and Partner References

Where customer, partner or technology-provider names, trademarks or logos appear on the Website, they remain the property of their respective owners.

The nature of FITSOL’s relationship with a named organisation may vary.

No Website reference should be interpreted as representing a current endorsement, partnership or contractual relationship unless expressly stated.

17. Privacy and Personal Data

Our collection and processing of personal information through this Website is explained in our Privacy & Data Protection Policy.

You should read that policy alongside these Terms.

18. Cookies and Tracking Technologies

The Website may use cookies and similar technologies for purposes including:

• security;
• Website functionality;
• analytics;
• advertising measurement;
• Google Ads conversion tracking; and
• where applicable and consented to, remarketing or personalisation.

Further information is available through our Privacy Policy, Cookie Policy and website cookie preference controls.

19. Google Ads and Advertising

You may reach the Website through advertising platforms such as Google Ads.

An advertisement:

• does not constitute a contractual offer;
• does not guarantee availability of a service;
• does not guarantee that FITSOL will accept an engagement; and
• must be considered together with the more detailed information provided on the Website and any subsequent quotation or proposal.

Where a specific offer or promotion is advertised, any additional conditions stated in the advertisement or relevant landing page will also apply.

20. Confidential Information Submitted Through the Website

You should avoid submitting highly sensitive or confidential information through a general Website contact form unless specifically requested by FITSOL.

Initial Website enquiries should contain only the information reasonably required for us to understand and respond to your request.

Where a potential project requires disclosure of confidential technical or commercial information, appropriate confidentiality arrangements may be agreed separately.

21. Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation; or
• any liability that cannot lawfully be excluded.

Subject to the above, and to the fullest extent permitted by law, FITSOL will not be liable for losses arising solely from reliance on general Website information or from inability to access the Website.

Where you purchase services from FITSOL, liability relating to those services will be governed by the applicable customer agreement, statement of work or other contractual terms.

22. Business Users

The Website is primarily intended to promote business-to-business technology and professional services.

If you use this Website on behalf of a business or organisation, you confirm that you are authorised to do so.

Nothing in these Terms limits any rights that cannot legally be excluded.

23. Changes to These Terms

We may revise these Terms from time to time to reflect:

• changes to our Website;
• changes to our business;
• new services or technologies;
• changes in legislation or regulation; or
• operational requirements.

The updated Terms will be published on this page together with a revised “Last updated” date.

Your continued use of the Website after revised Terms are published will be subject to the updated version.

24. Severability

If any provision of these Terms is determined to be invalid, illegal or unenforceable, the remaining provisions will continue in effect.

25. No Waiver

Failure by FITSOL to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

26. Governing Law and Jurisdiction

These Terms and any non-contractual matters arising from them are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction in relation to disputes arising from use of the Website, subject to any mandatory legal rights applicable to a user.

27. Contact Us

Questions concerning these Website Terms can be sent to: