We find the high-volume, rules-heavy work buried in your operation and automate it end to end — invoices, claims, onboarding, order processing, reporting — using AI that reads documents, makes decisions and writes back into the systems you already run.
30 minutes. We map one workflow, size what it costs to run by hand, and tell you honestly whether automating it is worth it.
Every operations leader we meet can name the process. What they lack is a partner who can automate it without breaking the four systems it touches.
Data gets re-keyed between your ERP, your CRM and a shared workbook nobody trusts, and month-end depends on all three agreeing.
Invoices, POs, delivery notes and claims arrive as PDFs, scans and email attachments in fifty different layouts. Traditional OCR gave up years ago.
A previous RPA project worked until a supplier changed a template. Now the bot is switched off and nobody will own it.
Volume is up, budget is not, and hiring two more coordinators to process the same forms is not a strategy.
Not capability statements. The specific, measurable differences an operations director can take to a board meeting — each one baselined before we start and reported against afterwards.
On a well-chosen document process, the majority of items pass straight through with no human keystroke at all.
Work that queued overnight for a person now completes in seconds, at 2am, at month-end, at peak.
Sized against your real volumes and loaded staff costs during the audit — before you commit a penny.
Every automated decision logged with its inputs, confidence score and rule applied. Finance and Risk stay comfortable.
Move the sliders to match your own volumes. This is a rough indication only — we produce the real figure against your actual data during the audit.
Assumes a 7.5-hour working day. Excludes error-correction and rework costs, which usually make the true figure higher.
Not chatbots bolted onto a website. Operational work, running unattended, inside your existing stack.
Extract, validate and post data from invoices, purchase orders, contracts, claims and delivery notes — regardless of layout, language or scan quality.
Multi-step processes across ERP, CRM, finance and email, with routing, approvals, exception queues and SLA tracking built in.
Board packs, KPI reports and regulatory returns assembled, checked and distributed on a schedule with no analyst touching a cell.
Inbound messages classified, prioritised, enriched with account context and either answered or routed to the right person in seconds.
APIs where they exist, secure UI automation where they do not. We connect to the systems your business actually runs, including the ones from 2009.
Every automated decision recorded with inputs, confidence score, rule applied and human override — so Finance, Risk and your auditor stay comfortable.
Every engagement is designed as a system, not a feature. This is the shape of it — reviewed and agreed with you before a line of code is written.
Every engagement follows the same five stages, so you always know where you are, what comes next and what you are paying for. No mystery, no drift.
We sit with the people doing the work, map the process as it truly runs, and count the volumes.
Week 1Scope, success measures and the business case agreed in writing before any build begins.
Week 2The automation, its integrations, its exception paths and its security controls, designed together.
Weeks 2–3Built, tested against your real documents, run in parallel with the manual process, then switched on.
Weeks 3–7Monitored, tuned and supported. Your team trained to run it, with the next process already queued.
Week 8 onwardWe are vendor-neutral by design. Where you already have capability under an existing agreement, we use it rather than selling you something new — and we tell you when the tool you own is the wrong one for the job.
Plenty of firms will sell you an automation. Fewer will tell you which process to start with, design for the day it goes wrong, and still be accountable for it a year later. Six reasons operations directors keep choosing us:
FITSOL is the trading name of Future IT Consultancy Limited, registered in England & Wales (No. 07644491), headquartered in Manchester and delivering across the UK and United States.
Thirty minutes on a call and you will know the annual cost of running your worst workflow by hand, whether it can be automated, and roughly what that would take. You get the written summary either way.
Tell us where it hurts and we will bring the right consultant to the call.