Application Maintenance Services

Fitsol APSM Services provides cost-effective and dependable application maintenance and support services to customers.

Legacy applications often are complex, resist change/integration and are costly to maintain. However, they contain the time tested business knowledge, distilled over a long period time. How best to evolve or reuse the time tested legacy IT Assets, under changing business, economic and IT environments, is a dilemma every organization has to address. Many have tried solving the aging legacy paradox by rewriting it in new technology or replacing with COTS. But, most have failed to eliminate the legacy. Not because of the technical feasibility of such rewrite, but due to the time, effort and risk associated with these approaches.

Our Technology Expertise Umbrella Includes

The Fitsol’s APSM Services provides full support and essential maintenance to ensure issues are identified early, risks mitigated, and emergency engineering is on standby should your application need more help.

We have years of experience in executing maintenance projects. Our team of experienced consultants has been successfully managing maintenance projects of local clients as well as offshore ones.

The quality of product deployment, training and support has everything to do with customer success and satisfaction. We offer annual maintenance plans which are tailor-made as per the client’s requirement. If required we depute technical team which works at the client site for the system execution or support as per requirement.

5000+

Man Years Technical Experience

2500+

IT Consultants Globally

500+

Clients Worldwide

Performance Index

100%

Customer Satisfaction

Things To Know

Most organizations have implemented their IT systems—either ERPs or custom applications—to streamline and automate their business processes. The level of from-the-ground-up insights available to the team performing day-to-day application support and maintenance goes untapped in many organizations. ERPs, or any form of IT systems, were implemented to gain operational efficiencies. Often, after the system’s implementation, most IT organizations look for enhancements or new projects, but the focus also has to be around the adoption of the implemented processes and system.

Issues and Challenges

One of the survey’s most troubling findings is that ASM consumes four of every 10 dollars in the IT budgets of large organizations and also, many organizations expect these application-related costs to continue to increase
HCL survey makes a connection between how the reactive use of ASM is hindering IT organizations’ ability to undertake business transformation projects, IT organizations were more proactive with ASM instead of being reactive, using which they could have saved easily free up to 30 percent of money and time from their existing ASM organization, both insourced or outsourced, to focus on transformational activities
One of the top ASM problems confronting IT departments is prioritizing application problems and service requests